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If you read my blog regularly, you will notice that I have a lot of pet peeves. Another one happens to be when an employee is given vacation time during peak business times. If business is unpredictable, I can understand that you may not know to expect that, but in situations where you know you are going to need that person, why allow them to take time off? It absolutely drives me crazy.

I realize that many supervises don’t feel like they can turn down a request for time off, but there is that option. An employer provides vacation, but doesn’t necessarily guarantee that you can take it any time you want it. I have dealt with a situation for the past two weeks where an essential employee was off work for two whole weeks straight. Everything was backed up, and work couldn’t be done. Nothing had been done in advance to make sure that someone else was available to pick up the slack. In fact, no one else was trained to do this person’s job. This individual's boss assumed she could have the employee work from home during the time off and pay her overtime. WRONG!!!


First, we sent out an announcement that no employee could work overtime without prior approval. This was a shock to that person’s boss. She had assumed that life would continue as it had in the boss, with everyone just doing enough to skate by. Second, this particular boss was immediately included in every single complaint regarding her department. The person who previously held my position would stop absolutely everything to let an essential employee take time off work. Even if that meant that customers were upset about the poor service. By sending complaints directly to this particular boss, I made sure she understood exactly what her actions had cost the company.


I know that I can be so mean when I expect people to do their jobs. Let’s face it if you are getting a paycheck for doing something, the least you can do is actually complete the work. When I made this particular boss deal with the complaints, I let her sit in the hot seat. I will protect my employees and take the heat when I believe that someone is correct, but when someone is obviously in the wrong, they may as well feel the pressure. I hope that it taught her a lesson to not repeat this mistake.
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I have been asked this question a few times and have also asked it when I was the interviewer. The first time I was asked this during an interview, I completely bombed. I had no idea how I should respond and what they wanted me to say.

Lesson learned here was to carefully consider my answer in advance. Next time it was asked I was prepared. Now granted that this is not something asked in every interview and when it is asked, it could be phrased in different ways. You may be told that the interviewer knows your current boss or someone at your organization. They may leave this door open for you to respond.

In any case, be honest. It looks a lot worse if you are later caught in a lie. If there are problems between you and your current boss, let that be known and explain why there is an issue. Don’t leave “a personality conflict” hanging out there without explaining. But do your best to make it look good for you.

Everyone has dealt with a situation when they had a boss that didn’t know how to manage people, so identifying the bad boss is ok. On the other hand, you need to recognize how much information you should provide. You do not want to come across as bitter or a gossip. So give them just enough information to make sure you appear in a positive light, but don’t give a 30 minute narrative about everything your boss has ever done wrong to you.

One last thing to add…think carefully about what bits you provide to the potential employer. What you think represents a bad boss may not be the same for them. Saying that your boss made you perform the duties of your job, may make you look like an underperformer.
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Always write a thank you note after an interview. It lets the interviewer know that you are really serious about the job and you appreciate their time.

I admit that there have been times when I have not bothered to write one. Generally, I don’t bother if I have no interest in working for the employer after interviewed with them. Believe it or not that does happen so get to know all you can about the job during that interview process.

In this age of technology, don’t feel like you have to type up a letter or send a postcard. You can just as easily send an email to thank the employer for their time. When doing this be prompt since you can’t blame the postman for a late delivery. Also, try to send the email to everyone that was involved in the interview.
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Being a Nice Boss

July 29th 2008 03:09
Is there any reason to be a nice boss? Ok since I wrote in my last posting about being mean let me now talk about being nice. You can be liked and respected as a manager. Just keep things in perspective and recognize it’s not a popularity contest. Don’t be everyone’s best friend. You will regret it. Sure you can get along with people -- and you should. What you shouldn’t do is be everyone’s friend to the point, where you can’t do your own job.

Being the best friend to your staff make it difficult when someone needs to be disciplined or worse terminated. Too often, I see people unable to deal with the actual managing of their staff because they are afraid of hurting the friendship. As a manager, you should be helping your staff learn how to do their job well. You should also be a mentor to them to help them move into better opportunities (preferably with your own organization). If you can’t help a person see their own flaws, you will not be doing them any favors


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Somehow I felt this title was fitting for this posting since I had an employee leave recently and blame it on me. Now don’t get me wrong, if you have been following along with my regular postings, this is someone I was glad to see go because she did not do her job well. Her department caused bottlenecks that were so problematic that we lost customers because of it.

She had never been held accountable for her job. Instead she was praised because a previous manager was her friend and did not want to hurt her feelings. So I came in as the bad guy. During her exit interview she claimed that I was targeting her department. Well actually she was right there. I did target her department because there were a lot of problems that needed to be fixed. It wasn’t personal, but if someone is underperforming, you have to either help them correct the performance and move them out


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As a manager I know I have high expectations. I also know that the standards I set for my staff are not unrealistic. When I see other areas in my corporation that are able to meet similar standards are know that it is possible.

I inherited a number of employees that were used to having little expected of them. It was a cushy job where they could do very little and get away with it. It was an embarrassment to other areas of the corporation, but they didn’t see it that way – of course. Now I come in and expect them to actually do work


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Are You Promotable?

July 16th 2008 01:34
Have you ever been passed up for a promotion or career opportunity that you felt you deserved? Did your boss tell you that you weren’t promotable? Ever wonder what exactly it means to be “promotable?”

When I look at employees that report to me, I carefully consider each on to determine if they have the characteristics that I think are important to help them succeed in the organization. I expect that the person is supportive of the company. There is no way I would promote some way that is bad mouthing me, my boss or the organization in general. I am always amazed when someone applies for a promotion but has an attitude problem. Like they really think that they have a chance at the promotion


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The Peter Principle

July 15th 2008 02:11
Have you ever heard of the Peter Principle? This is one of my favorite things that I learned when I was in graduate school. It’s my favorite because it is so common. This is the idea that an employee will be promoted to their level of incompetence.

This happens a lot because when someone is doing well at their job, we like to reward them by promoting them to the next level. Unfortunately, that’s not always the best thing to do. Just because someone does well at their current job, doesn’t mean they will do so well at the next one


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When To Talk About Job Perks

July 9th 2008 02:28
Ok, so you have an interview with a company that you are really interested in working for…should you ask about the perks of the position while you’re being interviewed? Please don’t, unless you want to be talked about after you leave.

I don’t have a very good poker face, so I know that when someone asks me that question the dumb founded look on my face is quite apparent. It’s true, I’m always shocked when someone asks about the perks while I am trying to get to know them better and determine if I want to hire them. I have yet to meet the candidate that is so astounding that talking about the perks doesn’t faze me


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In preparing for an interview, I always come up with a response just in case I am asked to tell a little bit about myself. It’s never more than five minutes that I will spend covering a brief overview of my educational background and work experience; just enough to give them the basics. This is also something that I customized for every interview I went to. If there was something that I needed to emphasize from my interview, I would think about it in advance and figure out how to fit it in to my statement.

This is an important question. I have seen people come into an interview unable to answer the question in less than 30 minutes. I write those people off as being too wordy. Other people answer the question in about 30 seconds. They come off as being inexperienced


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