Management Lessons: Dealing With Job Entitlement
June 21st 2008 14:05
This is one of my pet peeves: people that think they are entitled to their job. I have got news for you. Chances are your boss feels differently. I am new to my current employer but not new to management. I am managing a number of people that think they are entitled to their job and don’t believe they will ever be fired.
These are people that went a long time without good leadership and have gotten to a point where they are basically lazy. In case you are thinking it, no, I am not a government employee. I work for a major corporation. One that overall is run well—just not at my location. I will not name it here. The previous manager could not get his people to do their jobs so he just left them alone. They are not happy with me for actually requiring them to work. I really dislike inheriting people like this. On the other hand, I love the challenge of correcting the problems I get to deal with every day.
These individuals just learned this week that I do expect them to work. I am sure that I will have a few more acts of defiance before all is said and done. One of two of them may end of leaving either on their own or with my help. Job entitlement is a figment of their imaginations.
The fact that any manager would let poor workplace behavior go uncorrected in truly sad. A good manager would nip it in the bud because they understand the concepts of leading people. A poor manager feels like they need to be liked and is afraid to make tough decisions. A good manager knows that tough decisions come with the territory and that this is not a popularity contest.
So I am dealing with staff that think they are entitled to their jobs. It is taking a lot of effort on my part to get things corrected. But I can’t have inefficiencies from my department causing bottlenecks for the rest of the company. I have been firm with these individuals and have set measurable goals that they have to achieve. They have never been held accountable for their actions and are learning now that they actually do have to take responsibility for their jobs.
These are people that went a long time without good leadership and have gotten to a point where they are basically lazy. In case you are thinking it, no, I am not a government employee. I work for a major corporation. One that overall is run well—just not at my location. I will not name it here. The previous manager could not get his people to do their jobs so he just left them alone. They are not happy with me for actually requiring them to work. I really dislike inheriting people like this. On the other hand, I love the challenge of correcting the problems I get to deal with every day.
These individuals just learned this week that I do expect them to work. I am sure that I will have a few more acts of defiance before all is said and done. One of two of them may end of leaving either on their own or with my help. Job entitlement is a figment of their imaginations.
The fact that any manager would let poor workplace behavior go uncorrected in truly sad. A good manager would nip it in the bud because they understand the concepts of leading people. A poor manager feels like they need to be liked and is afraid to make tough decisions. A good manager knows that tough decisions come with the territory and that this is not a popularity contest.
So I am dealing with staff that think they are entitled to their jobs. It is taking a lot of effort on my part to get things corrected. But I can’t have inefficiencies from my department causing bottlenecks for the rest of the company. I have been firm with these individuals and have set measurable goals that they have to achieve. They have never been held accountable for their actions and are learning now that they actually do have to take responsibility for their jobs.
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